Our Financial Policy:
All Co-payments and fees are due when services are rendered. We cannot waive your co-pay as this is a direct agreement with your insurance company. Verification of your insurance benefits are not a guarantee of coverage and is provided as a courtesy by our Insurance Manager. Please be advised that it is your responsibility to know your insurance policy benefits, such as co-payments and deductibles. It is also your responsibility to handle any disputes between you and your insurance carrier once claims are processed and benefits released.
We will file your primary insurance for you. If your insurance company has not paid in full within 45 days, the balance due is your responsibility. Should there be an overpayment, we will then credit your account and you may request a refund, as long as there no balance due on your account.
Dr. Christensen is a credentialed in-network provider with the following major insurance companies:
You are responsible for your co-pay, co-insurance and or deductible (up to your plans limits, should there be any).
For Out of network insurance patients:
We do not file any out of network insurance but we will supply you with a detailed receipt to give to your insurance company for reimbursement.
At this time, we have opted out of the Medicare/Medicaid Program for the next 2 years. We will not file a claim nor can the patient under this opt out plan file a claim. We apologize for any inconvenience that this may cause our Medicare/Medicaid patients.
Most Personal Injury (Auto) as well as Worker's Comp cases are accepted. Please be sure to bring all paperwork associated with your injury such as police report, claim #, adjuster name and address, and phone number so that we may process your claims correctly. If you are filing under your health insurance, you will need to pay all co-pays associated with your policy as well as any deductibles that may apply at the time of service.
If you have any questions about our financial policy or your insurance, please contact the office at 704-347-2888.